This page provides real time status information on the online services we provide. Check back to view the current status of the services listed below.

All systems are operational [2025-09-12 00:31:10 GMT]
Maintenance
Scheduled Maintenance

Due to maintenance of our upstream network services, we may experience an outage of up to 2 hours.

Existing cloud sessions will not be affected but it will not be possible to open new cloud sessions nor activate or deactivate licenses regardless of the location. In addition Publishers will not be able to deliver new licenses during the outage.

Past Incidents

6th November 2023

US Cloud Backend US - iLok Cloud services | US - backend.ilokcloud.com - Performance check

Resolved - Nov 06, 21:06

US - iLok Cloud services | US Cloud Backend check failed - Nov 06, 20:56

US - backend.ilokcloud.com - Performance check

License Activation iLok.com Services | Activation - Performance check

Resolved - Nov 06, 21:04

iLok.com Services | License Activation check failed - Nov 06, 20:57

Activation - Performance check

Asia Cloud Backend Asia - iLok Cloud services | ASIA - backend.ilokcloud.com - Performance check

Resolved - Nov 06, 21:10

Asia - iLok Cloud services | Asia Cloud Backend check failed - Nov 06, 20:55

ASIA - backend.ilokcloud.com - Performance check

Europe Cloud Backend Europe - iLok Cloud services | EUROPE - backend.ilokcloud.com - Performance check

Resolved - Nov 06, 21:08

Europe - iLok Cloud services | Europe Cloud Backend check failed - Nov 06, 20:52

EUROPE - backend.ilokcloud.com - Performance check

1st November 2023

Asia Cloud Activation Asia - iLok Cloud services | ASIA - activation.ilokcloud.com - Performance check

Resolved - Nov 01, 22:08

Asia - iLok Cloud services | Asia Cloud Activation check failed - Nov 01, 21:59

ASIA - activation.ilokcloud.com - Performance check

Europe Cloud Activation Europe - iLok Cloud services | EUROPE - activation.ilokcloud.com - Performance check

Resolved - Nov 01, 17:33

Europe - iLok Cloud services | Europe Cloud Activation check failed - Nov 01, 17:25

EUROPE - activation.ilokcloud.com - Performance check

31st October 2023

Asia Cloud Activation Asia - iLok Cloud services | ASIA - activation.ilokcloud.com - Performance check

Resolved - Oct 31, 02:26

Asia - iLok Cloud services | Asia Cloud Activation check failed - Oct 31, 02:21

ASIA - activation.ilokcloud.com - Performance check